Mini-Workshop (Lesson 2)

Ready to go? It’s Training #2…

[Duration: 6’18s]

In today’s training;

• We’ll get a deeper understanding of The 5 Ways and in particular how incremental changes in your customer support and response rate can lead to big differences in your bottom line
• You’ll consider the role that Customer Service is currently playing in your business and who is reponsible for what?
• We’ll begin to understand how you can add more profit by doing a few small things to make investing in the growth of your business an EASY decision to make

See you in the final training tomorrow!