We know that quoting a job for a specific fee is a standard practice. However, just as quoting a job for $0 would be a quick pathway to bankruptcy, failing to invoice for additional work is no different.
When you provide additional services or go above and beyond for a client without invoicing for that work, you’re essentially giving away your time and expertise for free. While it may seem like a small sacrifice in the moment, the cumulative impact of unpaid work can be significant. It erodes your earning potential, undermines the value of your services, and sets a dangerous precedent for future engagements.
Imagine quoting a job for $0. It’s absurd, right? Yet, by not invoicing for additional services, that’s essentially what you’re doing. You’re signalling to your clients that your time and expertise have no value beyond the initial agreement. It diminishes your worth and we all know you are worth it!
Invoicing for additional services isn’t just about securing fair compensation; it’s also about fostering healthy, mutually beneficial relationships with your clients. When you charge for all the work you do, you set a precedent for transparency and accountability. Clients who understand and respect your value are more likely to be satisfied with your services and become repeat customers.
If the conversation is a bit scary, here’s some tips to get paid for that additional work;
- Communicate Clearly: Clearly outline your pricing structure and any additional fees for extra services upfront to avoid misunderstandings later on.
- Document Everything: Keep detailed records of all work performed, including time spent, tasks completed, and any agreements made with the client.
- Be Assertive: Don’t be afraid to assert your worth and insist on fair compensation for all the work you do. Your time and expertise are valuable, and you deserve to be paid accordingly.
Greg Smith
Greg Smith, the founder of Admins The Answer, created this business from personal experience having owned his own successful trade business for 7 years. During that time he bought a second business and just 2 years later, sold that for 2.5 times what it cost him. Now Admins the Answer provides a complete admin and paperwork solution for tradies all over Australia. This immediately allows them to spend more of their valuable time planning and they do end up making more money.
