How we help - Admins the answer

HOW WE HELP YOUR BUSINESS

CUSTOMER CONTACT AND COMMUNICATION

Has a new lead come through, an existing customer made contact with you or you are running late for your next appointment?

Tell us, we’ll make contact with them and get it sorted. If they need to see you onsite we’ll organise it. The key to any efﬁcient business is communication.

We talk to you daily and let you know what’s gone on. It also gives you an opportunity to let us know if there is anything you need us to do.

COSTINGS

Do you spend anytime reviewing your completed jobs? Do you know how a job performed against a quote? A short example of the KPI’s (Key Performance Indicators) you probably should know about your business

Required daily return
Conversion rate
Av. invoice value (Is it a +ve or -ve trend?)
Mat % per invoice
Labour % spend per invoice
% Return on your employees/contractors works
What are your most proﬁtable jobs?
What are your least proﬁtable jobs?
Average time to produce quotes after a visit
Average time to invoice after work is completed
Average days to be paid

We can help with any or all of these.

QUOTES AND INVOICING

Are you up late at night punching out quotes and invoices?

Sending out Quotes many days or even weeks after you have visited the Customer?

Not sending Invoices straight after a job has been completed?

We’ll show you our systems so you can efﬁciently send us the information and then leave the rest to us. Your Cash Flow will love you for it and you won’t need to be doing this after hours.

CHASING UNANSWERED QUOTES AND PAYMENTS

We know one of the most frustrating needs of Small Business owners is chasing payments from your customers.

You’ve got better things to do (like the next job) rather than chasing up payments for work already done.

Do customers think they can go to the supermarket and pay for their groceries some other time?

We know your business is not a bank account for customers!

We will chase quotes and outstanding payments that have not been answered, so you can concentrate on the next job at hand.

If ‘having enough time” has always been your greatest issue, then maybe you should keep reading – or better still… get in touch.

You can’t change the number of hours there are in a day, but you can certainly ensure that the time available is spent in the best place. Not many who start up a Small Business completely understand all that is needed to be done. All of a sudden they must become the Sales Manager, Marketing Manager, Human Resources Manager, Complaints and Compliance Manager, Bookkeeper, Accountant, Secretary and the person doing the actual work.

Is it any wonder Small Business owners feel like they are drowning. A typical Trade Business only has a small window of a day to work for Billable Hours and so maximising that time with doing work and not being caught up in other areas of the Business that are not Billable, is paramount. We like to refer to those others areas but also essential needs of running your Business as “Noise”. Noise that causes you to be away from earning money. We keep the noise down, we take control of your calendar and make sure that your billable hours, everyday are maximised.

Book a chat with Greg

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WHAT TRADIES SAY ABOUT US

Being part of a large group having their admin all sorted by Admins The Answer, I am provided figures to show where some of my business numbers compare to others that they manage. Some months ago I looked closely at one report that showed how much money other clients of Admins The Answer were recouping monthly, in addition to their hourly wage, to pay for admin. I was surprised at how far behind I was in comparison. I spoke to my Admin Assistant and also to Greg. We changed the way I was quoting and now I am recouping hundreds of dollars more every month. Now I’m working on being the No 1 on the same report. If it wasn’t for these free reports, I simply would not have made the change and so I say "Thank You".

Graham

Hire A Hubby, Strathpine Queensland

Admin is definitely the answer! After having a conversation with Greg and being told that we can make money by hiring him sounded too good to be true- Like how can we make money when someone else is on the tools? Now having Greg and his team helping us every step of the way has made our lives easier and even STRESS FREE! No job is too big or too small for the team at Admin’s The Answer and they always get results. They are worth their weight in gold and we would highly recommend them to anyone who wants to run a more efficient business!!!

Jack & Siobhan

Tile Rescue Newcastle

I've been using Admin's the Answer for 8 months now, and it's been a great experience so far! Their team helps me to free up time that is better spent on the road, rather than in the office. Highly recommended.

Alan Hempenstall

Hire A Hubby, Narellan Vale

I got caught up in the latest Brisbane COVID outbreak and had to drop everything and race to get a COVID test, I ended up having to isolate for 10 days. Thankfully I had Admins The Answer to help. While I was in line waiting for my test, Jess from Admins The Answer was calling all my customers and rescheduling the work. Jess was a huge help and really relieved the pressure during a stressful situation.

Jeff Kesby

Hire A Hubby franchise

I have been using Admins the Answer for a while now, has been an absolute pleasure having Greg and Cath help me with my business. I have now bought back my own free time and I do normal days work, knock off and there is no other admin stuff that has to get done. They are truly a great Business to have help you with your business and I cannot speak more highly of admins the answer.

Jack Blair-Swannell

Brisbane City Landscapes

The Admins The Answer team really care about helping their clients run their businesses more efficiently. They are very experienced themselves having previously been involved in managing large manufacturing processes and also very successful high volume service businesses. Using this knowledge and experience they are able to custom ﬁt the admin services to suit each clients individual needs. It has given me peace of mind to know the Admins The Answer team are overseeing this important function in my business therefore freeing my time to focus on the income generating sales and production tasks.

Neil Gibbins

Hire A Hubby, Gladesville

I’ve have my Admin looked after by Admins the Answer for some time now. Having them look after those Admin tasks that I either don’t have time for or not sure the best way to manage them, has been nothing short of unreal. They are always there to help and often solve problems for me that I have spent far too long on myself. It has saved me time overall in my week and I thank them for it. If you want to save time in your Trade Business, best you get in contact with them.

Paul Collins

Hire A Hubby Canning Vale WA

Phone: 0412 831 401

Email: office@adminstheanswer.com.au

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We are proud to have been finalists in the Sunshine Coast Business Awards for the last 3 years